You can return goods within 14 days after purchase, even without giving reasons.
We will cover the costs of the return shipment for addresses in Germany and Austria (not for pallet shipment).
Please contact our customer service under firstname.lastname@example.org or +49 (0)89 4444 679 250
Perform Better Europe / FTC GmbH
Freisinger Strasse 29
Important note: Despite all care taken during delivery, damage may occur during transport. In this case we will of course refund you the damaged items free of charge. The following procedure applies here: Transport damages have to be claimed immediately upon receipt of the goods at Perform Better Europe. Please have external damages confirmed in writing by the carrier/parcel service/forwarding agent. Please inform us by e-mail or phone before returning the goods.